Booking and Cancellation Policy
1. Booking Confirmation and Initial Payment
To confirm your reservation, we require an initial payment of €50 (fifty euros).
- This initial payment is considered a non-refundable reservation deposit.
- Payment of this amount confirms and secures the date of your stay.
2. Payment of the Remaining Amount
The remaining amount of the reservation (total cost less the €50 non-refundable deposit) must be paid by bank transfer.
- The deadline for making this payment is 30 days before the arrival date (check-in).
- If the booking is made less than 30 days before the arrival date, the total amount must be paid in full at the time of booking.
- If the remaining payment is not received 30 days prior to arrival, the reservation will be automatically cancelled, and the customer will lose the right to the initial non-refundable deposit.
3. Cancellation Conditions
Cancellation conditions vary depending on how far in advance the cancellation is notified.
Cancellation Period | Amount to be Refunded to the Customer | More than 30 days before arrival: The remaining amount paid will be refunded. The €50 deposit is non-refundable. | 30 days or less before arrival: No refund will be issued. The customer will forfeit the initial deposit and the remaining amount paid.
Important: All cancellations must be notified in writing to our email address sallimonera@gmail.com.
The cancellation date will be set at the time of receipt of said notification.
4. Modifications
Date changes are subject to availability and may result in a fare adjustment. Changes requested 30 days or less in advance will be treated as a cancellation followed by a new booking, with applicable penalties.