- 📝 Important information
Identification: One week before check-in, we will need the identity documents of all guests over 14 years of age (legal requirement).
Pets: If you are coming with your four-legged friends, it is essential to notify us by email indicating type, breed and weight.
Coexistence: Reservations for groups under 25 years of age are not allowed, nor are parties or noisy events permitted.
- 🏠 House details
Security: The property has a 24-hour surveillance system (Trablisa) in common areas. For your privacy, the cameras remain deactivated during your stay.
Swimming pool: It will be covered from November 15th to March 1st (check options if necessary).
House care: We ask that you leave the house in the same condition as you found it, including cleaning the barbecue, fireplace, and oven. Instructions for waste disposal are in the kitchen (please do not leave any rubbish in the house when you leave).
- ⏰ Opening Hours
Check-in: De 17:00 a 23:00.
Check-out: Before 10:00.
We are at your disposal for any questions.
CANCELLATION POLICY
1. Booking Confirmation and Initial Payment
To confirm your reservation, we require an initial payment of €50 (fifty euros).
- This initial payment is considered a non-refundable reservation deposit.
- Payment of this amount confirms and secures the date of your stay.
2. Payment of the Remaining Amount
The remaining amount of the reservation (total cost less the €50 non-refundable deposit) must be paid by bank transfer.
- The deadline for making this payment is 30 days before the arrival date (check-in).
- If the booking is made less than 30 days before the arrival date, the total amount must be paid in full at the time of booking.
- If the remaining payment is not received 30 days prior to arrival, the reservation will be automatically cancelled, and the customer will lose the right to the initial non-refundable deposit.
3. Cancellation Conditions
Cancellation conditions vary depending on how far in advance the cancellation is notified.
Cancellation Period | Amount to be Refunded to the Customer | More than 30 days before arrival: The remaining amount paid will be refunded. The €50 deposit is non-refundable. | 30 days or less before arrival: No refund will be issued. The customer will forfeit the initial deposit and the remaining amount paid.
Important: All cancellations must be notified in writing to our email address sallimonera@gmail.com.
The cancellation date will be set at the time of receipt of said notification.
4. Modifications
Date changes are subject to availability and may result in a fare adjustment. Changes requested 30 days or less in advance will be treated as a cancellation followed by a new booking, with applicable penalties.
PRIVACY POLICY
I. Legal Notice (Identification and Terms of Use)
1. Website Owner Details
In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), we inform you of the identification details of the owner of this website:
Contact Email: sallimonera@gmail.com
Contact phone number: 34 639 37 98 93
2. Terms of Use
Accessing and using this website confers upon you the status of User and implies full acceptance of these terms and conditions. The User agrees not to use this website or its content in any way that violates applicable law, morality, generally accepted good practices, or public order.
II. Privacy Policy (Personal Data Protection)
In accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you:
1. Data Controller
The Data Controller for your data is SA LLIMONERA DE BINISSALEM
2. Purpose and Legitimization of the Processing
Main Purpose Legal Basis (Legitimation) Management of reservations and contracted services Execution of a contract (the reservation of the stay). Handling of queries and requests via web/email Legitimate interest or consent of the interested party. Compliance with legal obligations Compliance with a legal obligation (tax and accounting).
3. Data Retention
The data will be kept for the duration of the contractual and commercial relationship, and subsequently for the legally established periods to address possible liabilities arising from the processing.
4. Recipients and Communications
Your data will not be shared with third parties, except where legally required. The data necessary to process your booking may be shared with service providers acting as data processors (e.g., hosting services, tax advisors).
5. Rights of the Interested Party
You can exercise your rights of access, rectification, erasure, restriction of processing, data portability, and objection, as well as withdraw your consent, by sending an email to [General Contact Email], attaching a copy of your ID. If you believe that the processing does not comply with the regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD).
III Cookie Policy
1. What are Cookies?
A cookie is a small text file that is stored in your browser when you visit almost any website. Its purpose is to allow the website to remember your visit when you return to that page.
2. Cookies We Use
Our website uses its own and third-party cookies for the following purposes:
Technical Cookies: Necessary for browsing and the proper functioning of our website (e.g., session identification).
Analytics Cookies (third-party): These allow us to quantify the number of users and to measure and statistically analyze how users use the services offered (e.g., Google Analytics).
Preference Cookies (third-party): These allow us to remember information so that the user can access the service with certain characteristics that may differentiate their experience from that of other users (e.g., language).
3. Cookie Management and Deactivation
By accessing our site, and in accordance with the LSSI-CE (Spanish Law on Information Society Services and Electronic Commerce), we request your consent for the use of cookies. Most browsers allow users to manage their cookie preferences. You can configure your browser to reject or delete certain cookies. Please note that disabling cookies may affect the website's functionality.
